AI call answering and long-cycle quote follow-up for Australian solar and battery installers. Captures intake, manages rebate/STC questions, follows up $15k+ quotes for weeks — without you remembering to ring back six times.
Solar customers shop 3–5 quotes over 4–8 weeks. They overthink panels, brands, batteries and rebates. Without consistent follow-up, the warm quote you wrote in week 1 is forgotten by week 6.
Customers research, compare quotes, ask their cousin who works in electrical. By week 6 they've forgotten who quoted them. Without nudges, you lose by attrition.
Common stall. A timely Day 28 SMS offering a solar-only revision often closes the smaller deal — and tags the battery for a later upsell.
Most enquirers ask the same five rebate questions. AI handles intake-level versions ("yes, STCs apply / your installer will calculate based on postcode"); complex ones route to you.
Customers who went solar-only 18 months ago are now ready for a battery. Reactivation sequences with current pricing catch a real percentage.
Built for the long sales cycle of residential solar — patient, helpful follow-up that addresses real objections without sounding pushy.
Roof type and orientation, single/double storey, electricity bill amount, household size, panel quantity interest, battery interest, EV charging, timeline. Photos of meter box and roof requested via SMS.
Standard rebate questions ("do STCs apply?") get approved AI answers. Specific eligibility, exact dollar amounts and feed-in tariff calculations route to you — AI never gives financial estimates.
Day 1, 3, 7, 14, 28, 42 SMS check-ins matched to typical decision points (research, comparison, family discussion, finance, rebate window awareness). Tone matches yours. Replies pause and route to you.
Past customers who went solar-only get a battery upsell SMS 12–24 months later, timed to system performance review or rebate windows. Steady source of high-margin add-on work.
Solar is the textbook Full Stack vertical — high-ticket, long cycle, quote-heavy. The 6-touch follow-up sequence alone often pays for the package.
No. STC values, feed-in tariffs and rebate amounts vary by postcode, system size and date. The AI confirms eligibility in general terms ("yes, STCs apply to most residential installs") and routes specifics to you. AI never gives financial advice.
Multi-touch sequence: Day 1, 3, 7, 14, 28, 42 SMS check-ins matched to typical decision stages. Tone stays helpful and patient — not pushy. Replies pause the sequence so no one gets a follow-up after responding.
Yes. HubSpot, Pipedrive, GoHighLevel and Salesforce all work. Quote stages trigger the right sequences automatically based on your pipeline configuration.
Yes. Intake captures roof material (tile, tin, Colorbond, slate), orientation, storeys, accessibility, electrical bill amount, household size and battery/EV interest. Photo requests via SMS bring more detail before site visit.
Yes. Battery-only enquiries from existing solar owners capture installation date, current system details and inverter brand. These flow through the same quote pipeline with battery-specific scripts.
Yes. Commercial scripts capture business type, electricity spend, roof area, lease vs ownership and decision-maker. Larger commercial enquiries route to you directly given the complexity.
Free Revenue Leak Audit. Scored report in 48 hours. We'll review your quote-to-close cycle, response speed and re-engagement coverage.