AI call answering for Australian electricians. Captures power outages, dead circuits, sparking sockets and safety calls — routes urgent jobs to the on-call sparky immediately. Chases switchboard, rewire and LED upgrade quotes without you remembering to ring back.
Electrical work runs on safety urgency and big-ticket installation quotes. Both leak revenue when you can't answer or follow up — and reviews matter more in safety trades than most owners realise.
Storm took out a circuit. House half-dark, freezer thawing. They call three sparkies in two minutes. Voicemail = lost job.
You can't safely pull out your phone while terminating a circuit. Three calls go missed in an hour — two book a competitor who answered.
You walked the property, photographed the old fuse box, quoted a full switchboard upgrade. They went silent. A Day 3 SMS often closes it.
People won't book an electrician with 4 reviews. They will book one with 240. Auto-requesting reviews after every job compounds your local profile.
Configured for the safety-first reality of electrical work — urgent intake, smart escalation, and reliable quote follow-up without AI ever giving electrical advice.
Sparking, burning smell, electric shock, smoke, hot socket → safety advice (turn the circuit off at the board) and immediate SMS escalation. No power, dead circuit, tripped breaker → standard urgent path. Routine enquiries → quote pipeline.
For non-urgent quote enquiries, AI captures address, property type (house / unit / commercial), age of building and asks the caller to SMS a photo of the existing switchboard or affected area. You arrive prepared.
Quote sent in your CRM → Day 1 / 3 / 7 / 14 follow-up SMS using your approved scripts. Compliance language preserved (no shortcuts, no DIY suggestions). Replies pause the sequence and route to you.
Invoice paid → automated review request SMS. Test & tag, smoke alarm and switchboard inspection reminders go out to past customers at the right intervals — fills the calendar with repeat work.
Switchboard upgrades, rewires and LED retrofits are quote-heavy and slow-decision. Full Stack pays for itself through quote follow-up alone for most electrical businesses.
No. AI never provides electrical advice, DIY guidance or repair instructions. It captures intake, can advise on basic safety steps like "switch off the affected circuit at the board," and routes the job to a licensed electrician. Electrical work in Australia requires a licence.
The AI is configured to advise the caller to stay away from the socket and turn off the affected circuit, then alert you immediately via SMS with caller details and recording. We can also configure auto-forwarding to your mobile for specific safety scenarios.
Switchboard upgrades require on-site inspection. The AI captures property type, age, current board description and asks for a photo via SMS. You arrive with context and quote on-site. Indicative ranges can be configured if you want faster initial conversation.
Yes. Simpro, ServiceM8, AroFlo, Tradify, Jobber, Xero, MYOB and HubSpot are all supported. Emergencies create high-priority jobs; quotes enter the quote pipeline.
Yes. Commercial scripts include site contact, building access, after-hours rates and approvals. Property managers and facility managers can be routed to different on-call contacts based on rules you define during onboarding.
Test & tag, smoke alarm and switchboard inspection reminders go out to past customers automatically at the right intervals (typically annual). This drives consistent repeat work without you tracking it in a spreadsheet.
Free Revenue Leak Audit. Scored report in 48 hours. We'll review your call flow, quote follow-up, Google profile and review velocity.