Australian summers overload HVAC businesses. AI is configured for overflow and after-hours call capture — qualifying the system (split / ducted / commercial), booking service and install enquiries, following up quotes and routing urgent breakdowns to the on-call tech via human fallback rules.
HVAC isn't steady — it's spiky. The first 35°C day breaks your phone. Quoted installs ghost you. Off-season service calls go to whoever the customer remembers first.
Twenty calls in two hours. You can't answer them all. AI handles overflow so you don't lose the back half of the day.
You spend an hour on-site quoting a ducted install. The customer "thinks about it" and you never hear back. Automated 4-touch follow-up recovers a real portion of these.
A family's aircon dies in heatwave conditions. They want it fixed tonight. If they reach voicemail, they call the next listing.
Reactivation campaigns to last summer's customers fill the calendar for service. Most HVAC operators never run them — admin gets in the way.
Configured for the seasonal reality of HVAC — peak overflow, install quote drift, and winter reactivation.
During heatwaves, AI takes the calls you can't. Qualifies system type (split, ducted, commercial), age, suburb and urgency. Books or routes immediately.
No-cooling calls in heatwave conditions, elderly residents, infants in the house — flagged urgent. SMS to on-call tech in under 60 seconds.
Quote sent → day 1, 3, 7, 14 follow-up SMS and email using your approved scripts. Old quotes reactivated at 6 months with a refreshed offer.
Pre-season service campaigns to last summer's customers — automated SMS and email runs. Service bookings fill the quieter months.
HVAC operators get the strongest ROI from the Full Revenue Stack — voice + quote follow-up + reactivation are the three biggest levers for this vertical.
Yes. The qualifying script captures whether the caller has an existing system to fix or needs a new install. Service calls are booked or routed to your tech; install enquiries are flagged for a site quote and follow-up sequence.
Yes. Simpro, AroFlo, ServiceM8, Jobber and Tradify all work. We confirm exact field mapping during onboarding.
Quote follow-up sequences are friendly nudges with approved scripts, not technical Q&A. If a customer replies with specific install questions, the AI escalates to you rather than guessing.
The system shifts focus — fewer inbound calls, but more time on reactivation campaigns, service-due reminders, and Google Business Profile growth ready for the next summer.
Free Revenue Leak Audit in 48 hours. We'll review your call flow, quote follow-up, Google profile and review velocity.